Managed Services

“Optimize your offerings by building on solid foundations, ensuring business continuity and bolstering customer experience.”

Our Key Services

True innovation comes not only from building and implementing market-leading products and services, but from managing and maximizing them with a mindset of continuous improvement.

At Velocity, our service lines are intertwined, which means we’re collectively focused on prospects and not simply projects. If we develop a solution for you, we’re as invested in its long-term impact as you are, so our Managed Services offering ensures that agility and durability are built in as standard.

Software Management

When managing software, we maintain its high performance, security, and user adoption. We also improve its functional capabilities and make it more powerful and attractive for end users.

Infrastructure Management

By ensuring the correct operation, integrity and immunity of IT infrastructures’ components and nodes, we guarantee that business processes are stable and protected.

Capabilities

Product Managed Services

Turn an asset into an advantage with responsive management and continuous iteration. Our web & app support and management specialists ensure your users always get the experience they expect.

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Managed Experiences

Level up on your user experiences and refocus your resources on strategic objectives. We leverage data to get to the core of your customer needs and help you continually improve to meet their need through continuous engagement.

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Cloud & platforms managed services

Optimize your operations with expert-led DevOps management, from migration to monitoring and maintenance. Our focus on sustainable cost and resource management delivers peace of mind.

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How we do it!

01. Evaluation

We assess the state of the software and infrastructure to be managed.

02. Scope

With the customer, we decide on the scope, duration, and budget of the engagement.

03. Team Selection

We select professionals with respective qualifications.

04. SLA

We sign an Service Level Agreement summarizing the conditions of cooperation between Velocity and the customer.

05. Service Initiation

We provide on-demand or ongoing services in line with the SLA.

WHY CHOOSE US?

01.

SOURCE CODE OWNERSHIP

We build it, you own it. It’s that simple. Once we finish development, we pass over the complete source code so that your project is yours – no fees or strings attached. Whether you want to continue working with us for maintenance and updates, or take the project internal is up to you.

02.

NO 3RD PARTIES

You know what they say – three is a crowd. That’s why we keep everything in-house. Our developers, designers, project managers, and everything in between are all our own vetted and trained team members. This allows us to ensure high-quality and on-time projects.

03.

LOCAL & ACCOUNTABLE

We value in-person interactions and believe that face-to-face problem solving is critical for a successful project. We know trust is earned, so we want to be more than just a name on a computer screen – we want you to see our office and to meet our team.

04.

TRANSPARENCY

Velocity is built on long-term partnerships, which means that we want to earn your trust and keep it. We do this through our commitment to absolute transparency about us, our processes, our work, and your project. While the frequency of updates will be at your discretion, we will always keep you up to date on the status of your project, budget, risks, timelines, and blockers.

Managed Services